Shipping Policy
At Docent Electro, we aim to deliver your gadgets as quickly and efficiently as possible, ensuring you can enjoy your new products without delay. Here's everything you need to know about our shipping process:
Processing Time: All orders are processed within 1–2 business days. Please note that orders placed on weekends or holidays will be processed on the next available business day.
Shipping Times:
- Domestic Shipping: Typically arrives within 5–7 business days.
- International Shipping: Delivery times may vary depending on your location, generally ranging from 7–14 business days.
Shipping Rates: Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. We offer competitive shipping rates, and in some cases, promotions for free shipping may be available.
Order Tracking: Once your order has been shipped, you will receive a tracking number via email to keep you updated on the status of your package. You can track your order online at any time.
Delivery Issues: If there are any issues with delivery, such as a missing or delayed package, please reach out to our customer support team at docentelectro4@gmail.com. We’ll work with you to resolve the situation as quickly as possible.
International Orders: Please note that for international orders, customs duties and taxes may apply. These charges are the responsibility of the customer, and we recommend checking with your local customs office for further details before placing an order.
Thank you for shopping with Docent Electro! We’re excited to get your products to you.